Welcome to our

Customer Service Centre

REPORT A SERVICE INCIDENT

These are typically software related or back-end system issues.

BUSINESS CRITICAL. All devices affected. Unable to trade.
HIGH PRIORITY. Several devices affected.Trade is possible, but impacted.
MEDIUM PRIORITY. Minimal impact to trade. Intermittent disruptions.
LOW PRIORITY. No impact to trade.

REPORT A FAULTY DEVICE

Please read and familliarise yourself with our general usage and care instructions.

Payment Blade Usage And Care Instructions

Please LOGIN to our customer Returns Merchandise Authorisation (RMA) Portal below to log all faulty devices for repair.

LOGIN To RMA Portal

SERVICE REQUESTS

Request Linking And / Or Delinking Of Devices
Request A Quote
Request For Development
Request For Billing Information
Request Access
General / Other Requests

REPORTING

Our Merchant Reporting Portal will be launching soon!

COMING SOON…

REPORT A FAULTY DEVICE

Please LOGIN to our customer RMA Portal below to log all faulty devices for repair.

LOGIN To RMA Portal

WE APPRECIATE ANY FEEDBACK
TO IMPROVE OUR SERVICES

SUGGESTIONS
COMPLIMENTS
COMPLAINTS